Shipping policy

Thank you for shopping with MogumoguShop! We’re excited to send a little happiness your way. Please read our shipping policy below for details on delivery times, fees, and options.

🌏 Where We Ship

We ship worldwide from our studio in China.
Whether you're in the U.S., Europe, Australia, or anywhere else — we’ve got you covered.

💌 Shipping Rates

  • 📦 Orders over USD 49.90: FREE worldwide shipping

  • 📦 Orders under $49.90: A shipping fee of $5.99 will be applied. 

  • ⏱️ Estimated delivery: 10–15 business days

Tracking information will be provided once your order is shipped.

📦 Order Processing Time

  • All orders are processed and shipped within 2–4 business days

  • Orders placed on weekends or holidays will begin processing the next business day

🔍 Tracking & Delivery

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your package via the shipping provider's website.

🛃 Customs & Import Taxes

International customers are responsible for any customs duties, taxes, or fees required by their country. We cannot control or predict these charges, and they are not included in the shipping fee.

🧸 Lost or Delayed Packages

While we do our best to ensure timely delivery, we are not responsible for delays caused by customs, weather, or courier issues.
If your package is significantly delayed or appears lost, please contact us at:
📧 mindnestlimited@gmail.com — we’re happy to help!

Need help with your shipping?
We’re here for you anytime. Just reach out!